How to Check If Your Car Has a Digital Service History (UK)

by
Louis Barnes
April 29, 2025
5 min read
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If you’ve recently bought a car or you're getting ready to sell, knowing whether your vehicle has a digital service history is more important than ever.

But how can you find out if your car’s records are already digital?
Here’s everything you need to know.

What Is a Digital Service History?

Before we dive in — if you're not familiar with the concept of a digital service record, start here:
👉 What Is a Digital Service History? (Complete UK Guide)

Step 1: Check with Your Manufacturer

Many brands started offering digital service histories between 2010 and 2017.

If your car is made by a major manufacturer like Audi, BMW, Mercedes, Mazda, or Ford, there's a good chance it already has a digital record.

Here’s how to check:

  • Audi: Visit Audi’s Digital Service Record portal or ask any main dealer.
  • BMW: Check your iDrive system or ask the service centre for a full digital printout.
  • Mercedes-Benz: Request a “Digital Service Booklet” through your local dealer or Mercedes Me account.
  • Mazda: Mazda dealers can access the Digital Service Record (DSR) and provide a printout.
  • Ford: Many Ford vehicles from 2012 onward use the Digital Service Record system — check through your Ford dealer.

📢 Tip:
If you're unsure, call the manufacturer’s customer service line with your VIN number (Vehicle Identification Number) handy.

Step 2: Contact the Last Service Garage

If you know where your car was last serviced, contact the garage directly.
Ask whether they uploaded service data digitally — either to the manufacturer's system or an independent platform like AutoChain.

Some garages still manually log services unless requested otherwise!

Step 3: Look for Clues in Your Paperwork

Even if you don’t have a full paper service book, you might find:

  • Service invoices mentioning "Digital Record Updated"
  • Dealer notes referencing online history uploads
  • Logins for manufacturer portals (especially for used approved cars)

If you spot these, your car almost certainly has a digital history started.

Step 4: What If There's No Digital Record?

Don't worry — you can still create a digital service history using trusted platforms like AutoChain.

With AutoChain, you can:

  • Manually add past service history
  • Upload service invoices or proof of work
  • Link garage visits directly to your digital vehicle profile
  • Build a full record that follows you if you sell your car

Even if your car was serviced at independent garages, you can still piece together a complete and trusted digital record for peace of mind and maximum resale value.

Related Reading:

👉 What Is a Digital Service History? (Complete UK Guide)
👉 Benefits of a Full Digital Service History When Selling Your Car

Manage Your Vehicle’s History with AutoChain

At AutoChain, we make it easy to:

  • Log past services and future maintenance
  • Upload invoices and service reports
  • Keep a tamper-proof, transferable digital record
  • Boost your car’s value when it's time to sell

Ready to future-proof your vehicle’s history?

👉 Start Building Your Digital Service History Today

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Louis Barnes AutoChain
Louis Barnes
Founder & CEO