DVLA Contact Number UK: Complete Phone Guide (2025)
All DVLA phone numbers in one place. Contact DVLA for driving licences (0300 790 6801), vehicle tax & registration (0300 790 6802), and medical enquiries. Best times to call and tips to avoid long waits.
DVLA contact information guide for UK drivers
DVLA Contact Number UK: Complete Phone Guide
Quick Answer: For driving licence enquiries call 0300 790 6801. For vehicle tax, registration and SORN call 0300 790 6802. Lines are open Monday to Friday, 8am to 7pm, and Saturday 8am to 2pm.
Need to contact the DVLA? Finding the right phone number can be confusing with so many different departments. This guide lists every DVLA contact number you might need, plus tips on the best times to call.
Main DVLA Phone Numbers
DVLA Driving Licence Enquiries
Textphone (hearing-impaired): 0300 123 1278
Use this number for:
- Renewing your photocard driving licence
- Checking application progress
- Replacing a lost, stolen or damaged licence
- Updating your name or address
- Medical fitness updates
- Disqualification period enquiries
DVLA Vehicle Tax & Registration
Textphone: 0300 123 1279
Use this number for:
- Vehicle tax enquiries
- Late licensing penalties
- Registration questions
- SORN (Statutory Off Road Notification)
- V5C logbook updates
- New keeper issues
DVLA SORN Helpline
For declaring your vehicle off the road or checking SORN status.
DVLA Lost Licence Helpline
For lost, stolen or damaged driving licences.
DVLA Number Plate Enquiries
For personalised plates, retention certificates and number plate transfers.
DVLA Change of Address
For updating address details on driving licence records.
DVLA Medical Enquiries
📞 0300 790 6806 (Cars and motorcycles)
📞 0300 790 6807 (Lorries, buses and coaches)
Use these numbers for:
- Reporting a medical condition that may affect your driving
- Responding to DVLA requests for medical evidence
- Updates on medical assessments
DVLA Contact From Abroad
Use this number if you're calling from outside the UK.
DVLA Complaints
There is no direct complaints line. Call the department relevant to your issue first:
- Drivers: 0300 790 6801
- Vehicles: 0300 790 6802
When to Call Each Number
Call 0300 790 6801 for Driving Licence Issues
- Renewing your photocard
- Checking application progress
- Replacing a lost licence
- Medical fitness updates
- Reporting a change of name or address
- Finding out about disqualification periods
Call 0300 790 6802 for Vehicle Issues
- Vehicle tax enquiries
- Late licensing penalties
- Registration questions
- SORN declarations
- Retention or transfer of plates
- Updating V5C details
- New keeper issues
Call Medical Lines (6806/6807) for Health-Related Queries
- If you have a condition that may affect your driving
- If DVLA have asked for medical evidence
- For updates on medical assessments
Best Times to Call DVLA
Based on call data, here are the best and worst times to phone:
Best times (shortest waits):
- 8:00am – 9:30am weekdays
- After 5pm weekdays
Worst times (longest waits):
- Mondays (busiest day)
- Lunchtimes (12pm – 2pm)
- First week of the month
Average wait times: 5–30 minutes depending on the day and enquiry type. Vehicle enquiries tend to be faster than driving licence enquiries.
DVLA Opening Hours
Monday to Friday: 8am to 7pm
Saturday: 8am to 2pm
Sunday and Bank Holidays: Closed
What to Have Ready Before Calling
Speed up your call by having these details to hand:
- Driving licence number (found on your photocard)
- Vehicle registration number
- National Insurance number (sometimes required)
- Application reference numbers
- Your correct UK address
Frequently Asked Questions
What is the fastest way to contact the DVLA?
Phone lines are usually fastest. Online forms are slower and may take several days for a response.
Can I contact the DVLA by email?
No, DVLA does not offer public email support for security reasons. You must use phone or post.
How long are DVLA call waiting times?
Average waiting time ranges from 5–30 minutes depending on the day and enquiry type. Calling early morning or after 5pm usually means shorter waits.
Is it free to call the DVLA?
Calls to 0300 numbers cost the same as calls to standard UK landlines (01 or 02 numbers). They're usually included in free minutes on mobile contracts.
Can I do DVLA tasks online instead of calling?
Yes, many tasks can be done online at GOV.UK, including:
- Taxing your vehicle
- Declaring SORN
- Changing address on your licence
- Renewing your photocard
- Checking your driving licence information
Official DVLA Links
For the most up-to-date information, visit these official pages:
- DVLA Contact Overview
- Tax Your Vehicle Online
- Renew Your Driving Licence
- Tell DVLA You've Sold Your Vehicle
Keep Your Vehicle Records Organised
While you're sorting out DVLA paperwork, why not keep all your vehicle's service history in one place? With AutoChain, you can store MOT records, service history, and important documents digitally — making life easier when you need to find information quickly.
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- What is a Digital Service History — Keep your car records organised