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We're here to help
Questions about AutoChain? Need support? Want to see it live before signing up? We'd love to hear from you.
Find us
We're based in Brighton, East Sussex.
Brighton, East Sussex United KingdomCommon questions
- How quickly will you respond?
- Phone calls are answered directly during business hours (Mon–Fri, 9am–5pm). Emails are typically answered within one to two working days. For urgent billing or technical issues, calling is the fastest option.
- Can I request a demo before signing up?
- Yes, and we recommend it. A 30-minute live demo shows you the full system tailored to your type of garage. No commitment required. Book a demo here.
- How do I cancel my subscription?
- AutoChain is month-to-month with no contracts. You can cancel from your account dashboard at any time, or email us and we'll handle it within one working day.
- What if I have a data or privacy question?
- Email privacy@autochain.co.uk for anything relating to your personal data, GDPR rights, or a data subject access request. We respond within 30 days as required by law.